x111g Privacy Policy
Your Data. Your Rights. Our Commitment.

1 Who We Are

x111g is an online gaming platform accessible at x111g.net, offering cricket betting, live casino, slot games, and sports betting services to registered players. References to "x111g", "we", "our", or "us" in this Privacy Policy refer to the operating entity behind the x111g Platform and its associated services.

x111g acts as the data controller in respect of personal data collected from players and visitors to the x111g Platform. This means we are responsible for deciding how and why your personal data is processed, and we are accountable for ensuring that processing is carried out lawfully, fairly, and transparently in accordance with applicable data protection principles.

x111g is designed specifically for the Pakistani market, with all account balances denominated in Pakistani Rupees (PKR) and local payment methods including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and MCB supported natively. This Privacy Policy applies to all players accessing the x111g Platform from Pakistan and all other supported jurisdictions.

2 Data We Collect

x111g collects personal data from you in the following categories, depending on how you interact with the Platform:

2.1 Identity Data

When you register an x111g Account, we collect your full name, date of birth, username, and any government-issued identification details you provide during the KYC (Know Your Customer) verification process. Acceptable KYC documents include a valid Pakistani CNIC (Computerised National Identity Card), passport, or other government-issued photo ID.

2.2 Contact Data

We collect your email address, mobile phone number, and, where provided, your residential address in Pakistan (city, province). This data is used to communicate with you about your Account, process transactions, and deliver account security notifications.

2.3 Financial Data

We collect data about your deposits, withdrawals, and gaming transactions on x111g. This includes transaction amounts in PKR, the payment method used (e.g., JazzCash wallet ID, EasyPaisa number, bank account details), transaction timestamps, and transaction reference numbers. x111g does not store full payment credentials such as complete bank account numbers or JazzCash PINs in plain text.

2.4 Technical & Usage Data

When you access the x111g Platform, we automatically collect technical data including your IP address, device type, operating system, browser type and version, screen resolution, session duration, pages visited, bet history, and game session logs. This data is used for Platform security, fraud detection, and service improvement purposes.

2.5 Communications Data

If you contact x111g via Live Chat or email, we retain records of those communications, including the content of messages, timestamps, and any attachments provided. This data is used for support quality assurance, compliance, and dispute resolution purposes.

3 How We Use Your Data

x111g processes your personal data for the following specific purposes:

• Account Registration & Management: To create and maintain your x111g Account, verify your identity, and manage your PKR balance and betting history.
• Payment Processing: To facilitate deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, MCB, and bank transfer in PKR.
• KYC & AML Compliance: To verify your identity and source of funds in compliance with anti-money laundering obligations and international gaming licence requirements.
• Customer Support: To respond to your queries, resolve complaints, and provide technical assistance via Live Chat and email.
• Platform Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorised Account access, bonus abuse, and other prohibited conduct as defined in x111g's Terms & Conditions.
• Responsible Gaming: To monitor Account activity for patterns consistent with problem gambling and to administer deposit limits, self-exclusion requests, and cooling-off periods requested by players.
• Service Improvement: To analyse Platform usage patterns, improve the user experience for Pakistani players, and develop new features including cricket betting markets and localised payment integrations.
• Legal & Regulatory Compliance: To fulfil obligations imposed by x111g's international gaming licence, applicable law, and any lawful requests from regulatory or law enforcement authorities.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have expressly opted in to receive such communications. You may opt out at any time via your Account settings or by contacting support.

4 Legal Basis for Processing

x111g processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

4.1 Contractual Necessity

The majority of x111g's data processing is necessary to perform the contract between x111g and you as a registered player — specifically, to operate your Account, process PKR transactions, settle bets, and provide the Platform services you have signed up to receive.

4.2 Legal Obligation

Certain processing activities — particularly KYC identity verification, AML transaction monitoring, and regulatory reporting — are required by x111g's international gaming licence obligations and applicable law. This processing is mandatory and cannot be waived by individual players.

4.3 Legitimate Interests

x111g processes technical and usage data on the basis of our legitimate interests in maintaining Platform security, preventing fraud, and improving the quality of our services for Pakistani players. Where we rely on legitimate interests, we have assessed that those interests are not overridden by your fundamental rights and freedoms.

4.4 Consent

Where x111g processes your data for optional purposes — such as sending you promotional emails or personalised bonus offers — we will obtain your explicit consent before doing so. You have the right to withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Data Sharing & Third Parties

x111g does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following specific and controlled circumstances:

5.1 Payment Processors

To process your PKR deposits and withdrawals, x111g shares necessary transaction data with your nominated payment service provider — for example, JazzCash, EasyPaisa, or your bank. This data sharing is limited to the information required to execute the specific transaction and is governed by the payment provider's own privacy practices.

5.2 KYC & Identity Verification Partners

x111g may use third-party identity verification services to validate CNIC documents or cross-reference identity information during the KYC process. These partners act as data processors on x111g's behalf and are bound by strict data processing agreements that prohibit them from using your data for any purpose other than the specific verification task.

5.3 Regulatory & Law Enforcement Authorities

x111g will disclose personal data to regulatory bodies, law enforcement agencies, or courts where required by law, by our gaming licence obligations, or where x111g reasonably believes such disclosure is necessary to prevent fraud, money laundering, or other criminal activity. Such disclosures are made on a case-by-case basis and only to the extent required.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of x111g's business, your personal data may be transferred to the acquiring entity as part of that transaction. In such circumstances, x111g will notify affected players and ensure the acquiring entity is bound by equivalent data protection commitments before the transfer occurs.

6 Cookies & Tracking Technologies

x111g uses cookies and similar tracking technologies to deliver, maintain, and improve the Platform experience. When you access x111g.net, the following types of cookies may be set on your device:

6.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function and cannot be disabled. They include session authentication cookies that keep you logged in to your x111g Account, security tokens that protect against cross-site request forgery (CSRF) attacks, and cookies that remember your responsible gaming preferences such as deposit limit settings.

6.2 Analytics Cookies

x111g uses analytics cookies to understand how Pakistani players interact with the Platform — which pages are most visited, where players drop off during the registration flow, and how betting features are used. This data is processed in aggregated, anonymised form and is used solely to improve the Platform experience.

6.3 Functional Cookies

Functional cookies remember your preferences — such as your preferred language, display settings, and last-used payment method — so you do not need to re-enter them on every visit. These cookies enhance the convenience of your x111g experience but are not strictly required for the Platform to operate.

6.4 Managing Your Cookie Preferences

You can manage non-essential cookie preferences via your browser settings. Note that disabling strictly necessary cookies will affect your ability to remain logged in to your x111g Account and may impair Platform security features. For full instructions on managing cookies in your specific browser, consult your browser's help documentation.

7 Data Retention

x111g retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law or our gaming licence obligations. The following retention periods apply as a general guide:

When your personal data is no longer required, x111g will securely delete or anonymise it in accordance with our internal data destruction procedures. Anonymised data that can no longer be linked to an identified individual may be retained indefinitely for aggregated statistical analysis.

8 Data Security

x111g implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and x111g's servers is encrypted using industry-standard Transport Layer Security (TLS). This ensures that your login credentials, PKR transaction details, and personal information cannot be intercepted in transit.
• Password Security: x111g stores Account passwords using one-way cryptographic hashing. Your password is never stored in plain text and x111g staff cannot retrieve or read your password.
• Access Controls: Access to personal data within x111g's systems is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational requirement can access player data, and all access is logged and audited.
• Secure Payment Data Handling: x111g does not store full payment credentials (bank account numbers, JazzCash PINs) on its own servers. Payment processing is handled by certified payment processors who maintain their own security standards.
• Fraud Detection Systems: x111g employs automated fraud detection systems that monitor Account activity in real time to identify suspicious patterns including unusual login locations, atypical transaction volumes, and signs of Account compromise.
• Incident Response: In the event of a data security incident that is likely to result in a risk to your rights and freedoms, x111g will notify affected players and the relevant regulatory authority within the timeframes required by applicable law.

9 Your Rights

As a registered x111g player, you have a number of rights in relation to your personal data. These rights are described below. To exercise any of these rights, contact x111g support via Live Chat (8:00 AM – 2:00 AM PKT) or by emailing [email protected]. x111g will respond to all valid rights requests within 30 days of receipt.

• Right of Access: You have the right to request a copy of the personal data x111g holds about you, together with information about how it is being used. This is sometimes called a Subject Access Request (SAR).
• Right to Rectification: If any personal data x111g holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic contact details directly within your Account settings.
• Right to Erasure: In certain circumstances, you have the right to request that x111g delete your personal data. This right is not absolute — x111g may be required to retain certain data by law or regulatory obligation (see Section 7), but we will delete all data for which there is no legal basis to retain.
• Right to Restriction: You may request that x111g restrict the processing of your data while a dispute about accuracy or lawfulness is being resolved.
• Right to Data Portability: Where processing is based on your consent or on the performance of a contract, you have the right to receive a machine-readable copy of your personal data that you can transfer to another service.
• Right to Object: You have the right to object to processing based on x111g's legitimate interests. x111g will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

10 Children & Minors

x111g is strictly an adult platform. The minimum age to register an x111g Account and participate in any gaming activity is 21 years. x111g does not knowingly collect personal data from individuals under the age of 21.

x111g uses date-of-birth verification at registration and may request CNIC or other ID documentation to confirm a player's age at any point. Parents and guardians who believe a minor has accessed x111g should contact x111g support immediately at [email protected] so that the Account can be reviewed and closed without delay.

11 International Data Transfers

x111g's Platform infrastructure and data processing operations may involve the transfer of personal data to servers or service providers located outside Pakistan. Where such transfers occur, x111g ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by applicable data protection principles.

Safeguards used by x111g for international data transfers include contractual clauses that impose data protection obligations on recipient entities, transfers only to entities in countries or jurisdictions that maintain adequate data protection standards, and the use of certified third-party processors who comply with recognised international data protection frameworks.

By registering an x111g Account and accepting these terms, you acknowledge that your personal data may be transferred internationally in the manner described above. If you have concerns about specific data transfers, contact x111g support via the details in Section 13.

12 Changes to This Privacy Policy

x111g may update this Privacy Policy from time to time to reflect changes in our data processing practices, Platform features, or applicable legal requirements. When material changes are made, x111g will notify registered players via a notification on the Platform or by email to the address associated with your Account, no fewer than seven (7) days before the change takes effect — unless the change is required by law or regulatory authority directive, in which case it may take effect immediately.

The effective date at the top of this document reflects the date of the most recent revision. The most current version of this Privacy Policy is always available at x111g.net/privacy-policy. Your continued use of the x111g Platform following the effective date of any revision constitutes your acceptance of the updated Policy.

13 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how x111g has handled your personal data, please contact us using the details below:

• Live Chat: Available on-Platform, 8:00 AM – 2:00 AM PKT, seven days a week. This is the fastest route for general privacy queries.
• Email: [email protected] — for formal privacy requests and data subject rights requests. Please use the subject line "Privacy Request" and include your Account username and the nature of your request.

x111g will acknowledge all privacy-related requests within 48 hours and provide a substantive response within 30 calendar days. For complex requests, x111g may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

If you are not satisfied with x111g's response to a privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. x111g takes all privacy complaints seriously and is committed to resolving them fairly and transparently.